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Refund Policy

Here’s a “Refund Policy” page for KS Hosting IPTV:

Refund Policy

Thank you for choosing KS Hosting IPTV. We strive to deliver high-quality streaming services, and your satisfaction is our priority. Please review our refund policy below to understand the terms and conditions regarding refunds.

1. Subscription Refunds

Due to the nature of digital services, all sales are considered final. However, we may issue a refund in certain circumstances:

  • Technical Issues: If our service has a technical issue that we are unable to resolve after receiving support requests, a partial or full refund may be considered.
  • Billing Errors: If you were accidentally charged multiple times for a single subscription or billed incorrectly, please contact us. We will investigate and, if necessary, issue a refund for any erroneous charges.

2. Non-Refundable Situations

Please note that we do not issue refunds for:

  • Change of Mind: Refunds are not available if you decide you no longer want the service or changed your mind after purchasing.
  • Poor Internet Connection: KS Hosting IPTV requires a stable internet connection for optimal performance. Refunds will not be issued if service interruptions are due to a user’s internet connection issues.
  • Incompatible Devices: It is the user’s responsibility to check device compatibility before purchasing. We do not issue refunds for subscriptions that cannot be used on non-supported devices.
  • Third-Party Purchases: Refunds are only available for purchases made directly through KS Hosting IPTV. If you subscribed through a third-party platform or payment provider, you must contact them for any refund requests.

3. Refund Process

To request a refund under eligible circumstances, please follow these steps:

  1. Contact Support: Email our support team at support@kshosting.shop with your order details and a description of the issue.
  2. Review Period: Our team will review your request within 7 business days to determine eligibility.
  3. Refund Approval: If approved, the refund will be processed back to your original payment method within 5–10 business days. Please note that processing times may vary depending on your payment provider.

4. Trial Periods and Free Trials

If a free trial or discounted introductory period is offered, no refunds will be provided for any charges incurred after the trial period ends, as it is the user’s responsibility to cancel before the end of the trial to avoid charges.

5. Contact Us

For questions about our Refund Policy, or if you believe you are eligible for a refund, please reach out to us at support@kshosting.shop. We are here to help you get the most out of your KS Hosting IPTV experience.

We appreciate your understanding of our Refund Policy and are committed to providing a high-quality service. Thank you for trusting KS Hosting IPTV for your streaming needs.